Kia ora, I’m Sammy 👋 Sensory Sam’s AI helper.

Sammy is Sensory Sam’s online AI assistant and can help with products, orders, shipping, care information and common store questions.

For anything requiring personal judgement, including product faults, damage, unusual problems or individual remedies, Sammy will hand the conversation to a Sensory Sam staff member.

Bear with me — it’s my first week on the job and I’m still in training! 😊